Scheduling Coordinator

St. Cloud, MN

Full Time

Mid Level

The Staffing Manager is responsible for accurately scheduling and handling call-offs for qualified caregivers/CNAs based on all new and current clients. One year scheduling experience required. DHS Background clearance required.

Benefits: Monday - Friday 7am-3:30pm, 40 hour work week. Paid 10 holidays off. PTO 80 hours. Weekly paychecks. Medical Insurance, Dental, Vision, and Life.

Job Duties:

Match caregivers to clients based on personality, skill, client's scheduling needs and caregivers' availability.

Assist Client Case managers as needed.

Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
Assist with hiring and training.
Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns.
Effectively and accurately communicate with caregivers, clients, case managers, and office staff.

Communicate staffing needs with the team.

Answer incoming calls in a friendly, professional and knowledgeable manner.

Build plans and shifts to match insurance codes.

Monitor electronic clocking in/out and late alerts. Track attendance and illness log.

Demonstrate professional and effective communication

Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

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Do you have work experience using desktop computers, email and Excel spreadsheets?*

If you have past scheduling experience please describe:*

Are you able to report to work at the St. Cloud office Monday-Friday 8am-4:30pm?*

Would your previous supervisors say you have a superior attendance record?*

Does your resume show excellent job retention?*

Solve this puzzle: Nurse Tracy sees 7 clients in one day: A, B, C, D, E, F and G, not necessarily in that order. C needs to be seen immediately before D. G needs to be seen after C. There are exactly two clients in between A and E. If A is the second client of the day, who is the third client?*

Taylor, CNA, sees 6 clients in one day: Peter, Charles, Helen, Luis, Marvin, and George, not necessarily in this order. The following information is known about Taylor's schedule: Charles wants to be seen sometime after Helen, George wants to be seen sometime after Luis, Luis is scheduled 3 slots after Peter, and Helen is either seen first or third client of the day. If Helen is seen first, who is the last person to be seen?*

Describe what you think about questions like these: confusing, difficult, fun, overwhelming, okay, easy,..*

Our license required A DHS background clearance for employees. Would you be able to get DHS background clearance?*

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Comfort Keepers St. Cloud, MN

Scheduling Coordinator

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