Comfort Keepers of St. Cloud, MN

Scheduling Coordinator

St. Cloud, MN - Full Time

The Staffing Manager is responsible for accurately scheduling and handling call-offs for qualified caregivers/CNAs based on all new and current clients. One year scheduling experience required. DHS Background clearance required.

Benefits: Monday - Friday 7am-3:30pm, 40 hour work week. Paid 10 holidays off. PTO 80 hours. Weekly paychecks. Medical Insurance, Dental, Vision, and Life.

Job Duties:

  • Match caregivers to clients based on personality, skill, client's scheduling needs and caregivers' availability.
  • Assist Client Case managers as needed.
  • Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
  • Assist with hiring and training.
  • Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns.
  • Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
  • Communicate staffing needs with the team.
  • Answer incoming calls in a friendly, professional and knowledgeable manner.
  • Build plans and shifts to match insurance codes.
  • Monitor electronic clocking in/out and late alerts. Track attendance and illness log.
  • Demonstrate professional and effective communication
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Apply: Scheduling Coordinator
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Do you have work experience using desktop computers, email and Excel spreadsheets?*
If you have past scheduling experience please describe:*
Are you able to report to work at the St. Cloud office Monday-Friday 8am-4:30pm?*
Would your previous supervisors say you have a superior attendance record?*
Does your resume show excellent job retention?*
Solve this puzzle: Nurse Tracy sees 7 clients in one day: A, B, C, D, E, F and G, not necessarily in that order. C needs to be seen immediately before D. G needs to be seen after C. There are exactly two clients in between A and E. If A is the second client of the day, who is the third client?*
Taylor, CNA, sees 6 clients in one day: Peter, Charles, Helen, Luis, Marvin, and George, not necessarily in this order. The following information is known about Taylor's schedule: Charles wants to be seen sometime after Helen, George wants to be seen sometime after Luis, Luis is scheduled 3 slots after Peter, and Helen is either seen first or third client of the day. If Helen is seen first, who is the last person to be seen?*
Describe what you think about questions like these: confusing, difficult, fun, overwhelming, okay, easy,..*
Our license required A DHS background clearance for employees. Would you be able to get DHS background clearance?*
Human Check*