Comfort Keepers of St. Cloud, MN

Business Development Manager

St. Cloud, MN - Full Time

Business Development Manager
Job Summary:
The Business Development Manager is responsible for driving measurable growth in client services by strengthening existing referral partnerships and sourcing new strategic relationships. This role is highly results-driven, with success measured by increased client admissions, service hours, and revenue growth. The ideal candidate is a proactive problem-solver who can identify, establish, and optimize key partnerships to position our company as the preferred home care provider in the region.

Key Responsibilities:

1. Expand & Optimize Referral Partnerships
  • Strengthen relationships with existing referral sources (hospitals, skilled nursing facilities, assisted living communities, home health agencies, etc.) to increase the number of clients and service hours.
  • Target and establish new high-value relationships with professionals who influence senior care decisions, such as:
    • Hospital case managers & discharge planners (ensuring seamless transitions to home care).
    • Financial advisors & elder law attorneys (who manage funds for seniors needing home care).
    • Social workers & care coordinators (who assess and refer seniors to services).
  • Develop a strategic engagement plan for the local hospital system to position our company as the preferred home care provider and increase their referral volume.
2. Drive Client Growth & Market Expansion
  • Create and execute a business development strategy to drive new service opportunities and increased revenue.
  • Analyze hospital discharge processes and develop solutions to ensure our services are seamlessly integrated into their patient care pathway.
  • Network within senior care and financial planning communities to identify untapped opportunities for service growth.
  • Monitor referral trends, analyze gaps, and implement strategies to improve conversion rates from referrals to active clients.
3. Deliver Measurable Results
  • Performance will be measured by increases in:
    • New client admissions from referral sources.
    • Service hours per referral partner.
    • Revenue growth from expanded partnerships.
    • Market share within key organizations (hospitals, financial services, etc.).
  • Track all outreach efforts, referral source engagement, and business development activities in a CRM system.
  • Provide weekly reports on progress, wins, challenges, and action plans.
Qualifications & Requirements:
  • Proven ability to drive client service growth through business development. We are a non-medicare and non-medicaid licensed comprehensive home care provider.
  • 3+ years of experience in sales, business development, or relationship management (preferably in healthcare, home care, or senior services).
  • Established relationships in the healthcare or senior financial services industry are a plus.
  • Ability to develop and execute strategic plans to secure referral partnerships.
  • Strong problem-solving and negotiation skills to position our company as the top choice for home care services.
  • Valid driver’s license, auto insurance, and reliable transportation required.

Salary and Benefits:
  • 128 Hours PTO per year
  • 11 Paid Holidays Off
  • Medical, Dental, Vision, and Life
  • Weekly Paychecks
  • Mileage Paid If No Company Vehicle Available
  • Salary $80,000 plus sales bonus

Work Environment:
This role is primarily field/community-based, requiring the ability to adapt to various weather conditions. Candidates must also be comfortable working from their vehicle as needed.

Physical Demands:
Duties include walking, sitting, and standing, with occasional lifting of files or records (typically under 5 pounds). The ability to operate a motor vehicle is required. When in the office, extended periods of computer and phone use may be necessary.

Apply: Business Development Manager
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